This space could be filled with paragraphs of small print which, while legally correct, is difficult to decipher.
Essentially, Beesleys Tools is obligated as a merchant in the UK under "The Consumer Protection (Distance Selling) Regulations 2000" (which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm).
Orders from companies, trade entities and trade users are subject to different terms which are available upon request.
More importantly and in an effort to be reasonable and transparent, we promise you a fair and decent service with a few conditions:
1. Unwanted items must be returned within 14 days in an unused, saleable condition with complete original packaging for a full refund. Orders returned from outside of UK will be subject to a 15% restocking charge.
2. Partial refunds will be made for used or damaged goods.
3. Delivery charges are non-refundable.
We are an established, genuine, authorised retailer and presume you are a genuine customer. If this is not the case, we will pursue any loss or attempted fraud via the relevant authorities. We reserve the right to cancel any order that fails our security process.
Every effort has been made to ensure product pictures, descriptions and prices are correct. However, errors are possible and we reserve the right to change pictures, descriptions and prices without notice.